Personal Information Collected

The data collected by Trademark Providence includes the customer’s name, email, mailing address, and phone number. These are pieces of information that the customer provides when placing an order or saving information with our company. We may also use the email addresses or mailing addresses obtained through our contact forms for responding to comments, questions, etc.

Our company also maintains records of previously viewed items and purchases made online.

Use of Collected Data

The data collected is used in various improved methods. Our company uses the information saved by our customers to process their orders. We also send them emails to confirm the order, and our customer service may contact them via phone, address, or email if we have questions regarding their order.

Customers may also receive updates regarding our website and services, including newsletters and promotional materials. We may also use the information about your interests and purchases to help improve our website design and customer experience.

Newsletter Opt-out

If you no longer wish to receive our newsletters and promotional communications, you may opt out by following the instructions included in each email or by contacting us at the phone number provided.

Social Media Features and Widgets

Our website includes social media features such as the Facebook Like button and widgets like the Share This button or interactive mini-programs. These features may collect your IP address, the pages you visit on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or directly on our site. Your interactions with these features are governed by the privacy policy of the provider.

3rd Party Sharing

Personal information will not be disclosed to third parties unless outlined in a written agreement. There are no circumstances under which we provide personal data to third parties without consent.

We use credit card processing companies to bill for services. These companies do not retain, share, store, or use personally identifiable information for other purposes. We also use ZopimChat to provide live customer support chat. These companies are authorized to use your personal information only as necessary to provide services to us.

Security of Personal Information

Customer information is secured using Secure Sockets Layer (SSL) software, which encrypts the data during transmission.

We follow generally accepted industry standards to protect personal data both during transmission and after receipt. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

If you have any questions about security on our website, you can contact us via email at info@trademarkprovidence.com.

Access to Registered Accounts

Customers can access their registered accounts by logging in from our homepage. Once logged in, they can view their past records and update any information within their account.

Changing and Deleting/Unsubscribing Accounts To cancel a subscription or request the deletion of your personal data, please send us an email. This will prevent the customer from receiving future email communications related to any online orders.

We retain your information for as long as your account is active or as needed to provide services. Please contact us to cancel your account or request that we no longer use your information. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers transferred to customers’ hard drives through their web browsers. This allows our systems to recognize browsers and retain items in shopping carts during visits.

The Help section of most browsers provides information on how to block cookies or notify you when a cookie is set. However, cookies enable you to take full advantage of our site's features, so we recommend allowing them.

We may track your IP address to diagnose server issues and administer our website. This IP address data may also be used to gather general demographic information but is not linked to personally identifiable information.

We also log browser types, access times, referring URLs, and visited URLs. This information is used in aggregate form and not tied to PII unless stated otherwise.

Clear Gifs (Web Beacons/Web Bugs)

We use technology called clear gifs (or web beacons), which help manage content by informing us of its effectiveness. These are small graphics embedded in web pages and are similar to cookies but are not stored on your hard drive. We do not tie the information collected by clear gifs to personally identifiable information.

Testimonials

With your consent, we may post your testimonial along with your name. If you would like your testimonial removed, please contact us.

Links to Other Websites

Our site may contain links to websites with privacy practices that differ from ours. If you submit personal information to those sites, your data is governed by their privacy statements. We encourage you to read the privacy statements of every website you visit.

Notice of Changes to the Privacy Policy

If we change our privacy policy, we will post those changes on this page and other places we deem appropriate. We reserve the right to modify this privacy statement at any time. If we make material changes, we will notify you via this page, email, or a notice on our homepage.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights, comply with a court order, or respond to legal process.

Questions

If you have any questions regarding this Privacy Policy or our use of your information, please call us at +1 (530) 483-1988 or email us at info@trademarkprovidence.com.